Returns & Exchanges
At Bells of Steel, we want you to be completely satisfied with your strength equipment; that is why we offer a 30-day money-back guarantee on all items in original condition. If your gear doesn't help you smash your PRs, we will work with you to make it right through a return or exchange.
Initiate Your Request
Contact our support team via the online portal or email with your order number and the specific items you wish to return or exchange.
Prepare the Gear
Ensure all equipment is disassembled and placed back in its original packaging with all included hardware and manuals to avoid restocking fees.
Ship It Back
Affix the provided return shipping label to your package and drop it off at the designated carrier location or schedule a freight pickup for heavy items.
Inspection and Refund
Once our warehouse team inspects the returned items for quality assurance, we will process your refund or ship out your exchange gear within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing